Your 30 Day Money Back Guarantee
If you are not completely delighted with any item that you purchase from us, simply return the item within 30 days for:
- Full refund of the purchase price
- A product exchange
- No hidden re-stocking fees
All merchandise sold by EMERALDS is guaranteed to be in new condition and carefully inspected for quality control. Everything we sell is offered with a 30 Day 100% SATISFACTION GUARANTEE that guarantees you a full refund (shipping included) or product exchange when returned in new and unused condition, in the original boxes with all the paperwork (including any warranties), with all parts and accessories. "New and unused" means that there are no scratches, marks, or blemishes on the item; there are no signs of wear on the product; the product must not have been sized or altered in any way, and tags have not been removed. For your protection, we cannot accept a return of any item with any indication that it has been used. Please Note:
For your safety and protection, bath and personal care products are not returnable. Also custom-made items are not returnable. We do not refund the cost of 'Gift Wrapping'.
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